This training is part of a consultancy service.
FORMATION
Discovering QRQC (Quick Response Quality Control) : managing problem-solving in the workplace – #88
Context
You want to :
- Make your problem resolution process more robust and prevent recurrences.
- Improve the speed of execution in handling your problems.
Objectives
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Know how to solve problems quickly and efficiently by adopting a field approach and logical reasoning, thanks to the QRQC – Quick Response Quality Control – method.
Recommanded for
- Plant managers.
- Members of the CODIR.
- Support service engineers.
- Operators in charge of production.
- Supervisors.
- Quality / QHSE managers, engineers and technicians.
- Team leaders.
- Production quality coordinators.
Prerequisites
- The participants have facilitated problem-solving groups and are familiar with the 8D method.
- For those who are not familiar with the 8D method, we recommend that you attend the following training first.
- We have developed a specific training module for supervisors and production operators, no prerequisites are necessary.
Pedagogy
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Alternating theoretical contributions, videos and concrete examples of QRQC implementation in the industry.
Evaluation mode
- Knowledge test (MCQ).
Course materials
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Participant’s file containing the presentations delivered during the training and the exercise materials.
To go further
Consulting services: EURO-SYMBIOSE can assist you in the concrete implementation in your company. Contact us to know more about it.
For more information on accessibility, access procedures and deadlines, see our Training page.
Session 1
Introduction to QRQC (origin, purpose, key principles, levels 1 / 2 / 3).
Session 2
The QRQC method:
- Align with the principles of Human Organization of Production
- React to non-performance depending on the complexity of the problems.
- Management routines for faster problem solving.
- The escalation process to address issues at the right levels of the organization.
Session 3
The first loop of QRQC: detect, communicate, analyse and verify.
Session 4
The key factors for a successful QRQC process.
About Instructor
Christophe GIRARD
Specialty : EURO-SYMBIOSE consultant since 1999, Christophe is distinguished in training and consulting related to automotive and aeronautical standards and in the deployment of operational excellence.