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FORMATION
Process manager: taking charge and managing your process – #06
Context
- Are you looking for practical tools to help you fulfil your role as process owner or manager ?
Objectives
- Understand the process approach: Acquire the tools for building and implementing a process.
- Take ownership of your process:
- Review its formalization.
- Analyze risks and implement controls.
- Develop a coherent and relevant dashboard:
- To manage your process on a daily basis.
- For periodic reviews.
- Learn to manage your process:
- Continuously adapt it to your company’s needs.
- Lead improvement actions.
- Understand the roles and responsibilities of a Process Owner.
Recommanded for
- Process owners and managers.
- Quality directors and managers.
Important
- Each participant will need to bring with them the various documents relating to their process.
- The training module consists of a 2-day session (methodological input and associated tools) followed by a feedback session 6 to 8 weeks later (to share and review the implementation of the tools and the corrections/improvements to the process).
Prerequisites
Have a laptop computer to use an EXCEL file provided containing useful tools for process management.
Pedagogy
- Throughout the session, exercises will enable you to learn about the different tools you can use to manage your process, while at the same time carrying out a critical review of your process.
Evaluation mode
- Test to validate prior learning.
Course materials
- An EXCEL file containing all the formats of the tools used during the course… which can be customised afterwards.
- Participant file containing the presentations given during the course and the exercise materials.
- Review of the fundamentals of the process approach.
- Roles and responsibilities of the Process Owner.
- Current state assessment: Characterization and formalization of your process.
- Risk analysis of your process.
- Monitoring tools for your process:
- ERA matrix.
- Dashboard.
- Monitoring and management of the process:
- Tools, methods, and schedule.
- Periodic review of your process:
- Preparation, execution, and follow-up.
- Managing changes in your process.
Yann LEROY - SMITHS INTERCONNECT
“More than just a training course, we had a two-day working group. Very dynamic facilitation.”
Fabian DUPONT - AW EUROPE
“The subject is complicated, but the methodology proposed makes it possible to give concrete form to the aspects of this standard. The examples given show a good way of applying and transposing the standard.”
Jean-Claude DOM - AW EUROPE
“Very useful, dynamic, clear and enjoyable training.”
Benoît PRIAN - HUTCHINSON
“Effective training, with relevant case studies to put you into practice.”
Loïc SYRYN - GOODYEAR
“This was a completely new area for me. I understood the context, the framework and what was at stake. It was an interesting and useful course.”
Nuno ALVES - GOODYEAR DUNLOP
“Very interesting and instructive training. After these 2 days, I can see how I should manage my process.”
Thierry DUPONT - AW EUROPE
“Well-prepared course, as usual with all the courses I’ve taken at EURO-SYMBIOSE. Facilitator who adapts to the participants.”
Jacques FILS - AW EUROPE
“Interesting, very concrete, making the link between purpose and tools.”
François PONCET - AW EUROPE
“Training that’s appropriate and relevant, clear and essential given my situation. Very well illustrated with relevant examples, emphasises the important points.”
Stéphanie DELHOMENIE - ESPA
“Training needed. We have become aware of the cross-functional approach required.”
Jean-Marie MAYET - GOODYEAR DUNLOP
“A very pleasant course to follow, with top-notch facilitation. Great atmosphere and a cohesive group.”
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Duration
2 Days + 0.5 days RETEX
Formation type
Open or in-house training
Realisation modality
Face-to-face (Open: meal provided) or distance learning
Validation
Examination of learning outcomes + certificate of qualification
Number of participants
Minimum : 4
Maximum : 12
Discounts
Register several trainees for our Open training sessions and benefit from our special offers
-20%
discount for the 2nd participant
-50%
for the 3rd and each additional participant
For registrations to the same training session.
Registration training
OPEN TRAINING SESSION
IN-HOUSE TRAINING SESSION
14 & 15 April 2025
9 remaining places
Remotely
1490 €
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