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FORMATION
Process manager: managing the efficiency and performance of your process – #42
1,390.00 € – 1,490.00 € HT
Context
You manage your process and are looking for methods and tools to identify areas for improvement and raise the performance level of your process.
Objectives
- Integrating the role of the process manager in initiating and driving performance improvement.
- Knowing how to determine the objectives and areas of improvement for your process in line with the company’s strategy: the X-matrix.
- Carrying out a critical analysis of your process: identifying non-value-added activities.
- Develop process management rituals (e.g. Obeya, Top, site review, etc.).
- Understand the behaviour of your process and interpret the data to improve it.
- Learn how to use feedback to control process risks.
- Improve your process review and use the output data to draw up an action plan.
Recommanded for
- Process Manager
- Continuous Improvement Manager
Prerequisites
Initial experience of process management.
Pedagogy
- A case study is the common thread of the training and serves as a support for the use of the tools proposed.
- The debriefing of the case study activities enables the transposition to the situation of each participant to be initiated.
- Post-training feedback allows participants to share their practical experience and validate their understanding of the tools and methods taught. The length of the feedback session (0.5 to 1 day) depends on the number of participants.
- In house version, this training is preceded by a preparation session to adapt the product to the specific objectives and context of the company.
Evaluation mode
- knowledge test (MCQ)
Course materials
- Participant’s file containing the presentations delivered during the training and the exercise materials.
Consulting services: EURO-SYMBIOSE can assist you in the concrete implementation in your company. Contact us to know more about it.
About Instructor
Laurent GUIHAIRE
Speciality: EURO-SYMBIOSE consultant since 1995, Laurent leads our auditor and project management training courses and provides support towards IATF certification.
Session 1
The role of the process manager as a player in the company’s performance.
Session 2
Apply your company’s strategic objectives to your process using X-matrix.
Session 3
Critical analysis of your process, identifying non-value-added activities.
Session 4
Rituals for monitoring the performance of your process (e.g. Obeya, Top, site review, etc.).
Session 5
Analysis of process dashboard data, its interpretation, and identification of additional data collection.
Session 6
Updating risk analysis based on feedback.
Session 7
The process review: relevance and use
Session 8
Work to be carried out between sessions.
Session 9
Presentation by each participant (1 hour) on the application of the methods and tools implemented during the intersession.