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FORMATION
Become a Green Belt and improve your Services processes – #103
5,690.00 € HT
Context
You wish to deploy the 6 Sigma approach thanks to leaders capable of leading strategic projects to reduce the variability of your processes or services and to develop your functional managers or support process pilots towards a Green Belt qualification (*).
(*) Euro-Symbiose will only award the GB qualification on the following condition :
- Successful completion of the knowledge test (MCQ) on the last day of the course.
Objectives
- Understand your role as a Green Belt facilitator and leader of 6 Sigma improvement teams.
- Know how to characterize a 6 Sigma project at GB level (charter and contract).
- Know how to build and lead a team around a 6 Sigma project.
- Understand and apply the DMAIC project approach.
- Know how to use quality tools and simple statistical techniques at the different stages of the approach, and know how to apply them effectively in the context of a project specific to your organisation.
- Know how to present the progress of your 6 Sigma project to the Champion in a concise and complete manner.
Recommanded for
Functional managers in charge of improving the performance of support or service processes.
Prerequisites
No prerequisites.
Pedagogy
The steps of the method and the tools are taught on the basis of a case study.
Exercises are used to train participants in their role as project team leaders.
- During this training, it is recommended that the participants apply the concepts and tools taught during the intersession on a 6 Sigma project of their organisation; a feedback is done at the beginning of the second week.
- As the DMAIC stages progress, computer aids are provided and used (Excel files) in order to allow the formalisation of results (chart, SIPOC, CTQ Matrix, etc.) and the use of simple statistical tools (control chart, capability, etc.).
This training is offered in 4 sessions of 2 days.
Evaluation mode
- Knowledge test (MCQ).
Course materials
-
Participant’s file containing the presentations delivered during the training and the exercise materials.
To go further
FINAL GREEN-BELT CERTIFICATION based on a project defense (EURO-SYMBIOSE certification): based on the implementation of a Six Sigma Green Belt Project, validated by EURO-SYMBIOSE at the different DMAIC stages of the Project.
Training :
Consulting services : EURO-SYMBIOSE can assist you in the concrete implementation in your company. Contact us to know more about it.
Session 1 (2 days) :
- Define” stage: Part 1 “Selecting priorities”.
- Define” stage: Part 2 “Learning about the process”.
Session 2 (2 days) :
- Measure stage.
Session 3 (2 days) :
- Analyze stage.
- Improve” stage.
Session 4 (2 days) :
- Control” stage: part 1: ensuring stability & standardising the solution.
- Control” stage: Part 2: “Review”.
- After the project. Synthesis of the “Control” stage and the Six Sigma approach.
Optional extra day: getting to grips with Minitab
This day is only available to Green Belts who are not following the Black Belt course and who wish to use Minitab. A laptop and a Minitab licence are required to take part in this day.
About Instructor
Stéphanie BAZIN
Speciality: as a EURO-SYMBIOSE consultant for 20 years, Stéphanie excels in the optimisation and development of QSE management systems!